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Frequently Asked Questions
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Refer to the Use & Care Guide per item for recommended cleaning products & instructions.
To make a claim on products covered by the 1-year replacement warranty, contact the location where you originally purchased the product. Claims must be reported no later than 30 days following the discovery of the defect, not to exceed the length of the warranty following the original date of delivery. Please have your order number available.
- Items purchased on www.WebstaurantStore.com: Please use the online chat feature or email [email protected]. You will need your order number to make an inquiry or claim.
- Items purchased at The Restaurant Store: Please contact your local store directly.
- Items purchased on www.TheRestaurantStore.com: Please use the online chat feature or email [email protected]. You will need your order number to make an inquiry or claim.
- Items purchased through Clark Food Service Equipment or PRO Marketplace: Please contact your account manager directly. If you do not know your account manager, please call 717-392-7363.
Please reference the LT&S Warranty Document for more details.
Refer to the usage spec per item to see if it is recommended for use in an indoor or outdoor setting. Some items may be able to be used in both indoor and outdoor settings.
Refer to the Use & Care Guide per item for storage recommendations. For long term storage, it always recommended to move furniture indoors or under cover.